Refund policy

If you are not 100% satisfied with your purchase, you may return or exchange the purchased item(s) to us within 60 days of your receipt of the item(s), for a full refund of the purchase price plus sales tax (if any) you paid for the returned item(s). Any product you return/exchange must be in the same condition you received it and in the original packaging. Shipping & handling charge is NOT refundable, and NOT included. To return/exchange a purchased item, please contact us via email at firemakerbeergear@gmail.com, or on our contact page.

Once your return is received, we will issue a refund to the credit/debit card you used to make the purchase. We usually process and issue a refund within 48 hours after your return is received. How long it takes the refund to appear in your account depends on your card’s issuing bank.